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address Customer pool feedback how to find us free catalogue

Address Customer pool Feedback How to find us Free catalogue		CUSTOMER POOL Dear customers, CHIP certified its Quality Management Standard by ISO 9001:2008 standard for producing and services. In order of constant products and services improvement toward your requests and wishes, we created a customers pool which we invite to participate in. NOTE: Please fill in the fields marked * sign, so we can contact You. Thank You! * Company name: * Address: * Phone/fax: Field of work: NOTE: First define the importance of characteristics (1-most important, 2-less important….5-least important), then rate it on scale 1(bad) to (5 best). SPECIFICS IMPORTANCE MARK The CHIP product quality 1 - Most important 2 - Very important 3 - Somewhat Important 4 - Important but not crucial 5 - Not important 1 - Bad 2 - Acceptable 3 - Good 4 - Very good 5 - Excellent Holding to agreed delivery period 1 - Most important 2 - Very important 3 - Somewhat Important 4 - Important but not crucial 5 - Not important 1 - Bad 2 - Acceptable 3 - Good 4 - Very good 5 - Excellent Understanding and help with defining requests 1 - Most important 2 - Very important 3 - Somewhat Important 4 - Important but not crucial 5 - Not important 1 - Bad 2 - Acceptable 3 - Good 4 - Very good 5 - Excellent Cooperation of sale department stuff 1 - Most important 2 - Very important 3 - Somewhat Important 4 - Important but not crucial 5 - Not important 1 - Bad 2 - Acceptable 3 - Good 4 - Very good 5 - Excellent Accuracy and cooperation in administration and financial business 1 - Most important 2 - Very important 3 - Somewhat Important 4 - Important but not crucial 5 - Not important 1 - Bad 2 - Acceptable 3 - Good 4 - Very good 5 - Excellent Complaint resolving speed 1 - Most important 2 - Very important 3 - Somewhat Important 4 - Important but not crucial 5 - Not important 1 - Bad 2 - Acceptable 3 - Good 4 - Very good 5 - Excellent Complaint resolving ways 1 - Most important 2 - Very important 3 - Somewhat Important 4 - Important but not crucial 5 - Not important 1 - Bad 2 - Acceptable 3 - Good 4 - Very good 5 - Excellent * Filled by (Name): Function: Date: NOTE: For additional information for this pool don't hesitate to contact Ms. Brankica Jankovic via phone: +381 11 316.77.20 or via e-mail: bianca@chip.rs

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